1. What’s included in my horse’s boarding package?
Our boarding packages vary depending on the level of care you select. At the basic level, your horse will receive a clean stall, daily feeding, and basic turnout. Higher-tier packages include customized feeding plans, daily exercise, grooming, and health monitoring. You can always choose a package that best fits your horse’s needs and your preferences.
2. How do I book a stall for my horse?
Booking a stall is easy! Simply contact us through our website or give us a call to discuss availability and select the boarding package that works best for you. We can also schedule a tour of the facility so you can see the space before committing.
3. Are there any discounts for long-term boarding?
Yes, we offer discounts for horses staying for extended periods. Please contact us to inquire about our long-term boarding rates, and we’ll be happy to discuss the best pricing options for you.
4. Can I visit my horse while they are boarding?
Absolutely! We encourage owners to visit their horses and stay involved in their care. You can schedule visits at any time, and we’re happy to update you on your horse’s well-being. Please note that visitation hours may vary by location, so be sure to check with us in advance.
5. What if my horse requires special care (e.g., medical needs, diet restrictions)?
We are happy to accommodate horses with special needs, whether it’s a custom feeding plan, medical treatment, or specific exercise routines. Just let us know your horse’s needs when booking, and we’ll work with you to ensure they receive the best care possible.
6. What type of bedding is used in the stalls?
We use high-quality bedding such as straw, shavings, or hemp, depending on the stall and your preferences. Our bedding is designed for comfort, absorbency, and cleanliness. We ensure it is changed regularly to maintain a dry, comfortable environment for your horse.
7. How often are horses turned out?
Turnout frequency depends on the weather and the boarding package. Horses are generally turned out daily for at least 2-3 hours, with more frequent turnout available for horses in higher-tier packages. Private turnout or group turnout options are available depending on your horse’s preferences and compatibility with others.
8. Is there someone on-site 24/7?
Yes, all of our facilities have staff available 24/7 to ensure the safety and well-being of your horse. Whether it’s for routine checks, emergency situations, or special requests, we have trained professionals on-site at all times.
9. Can I arrange for training or lessons while my horse is boarding?
Yes! Many of our locations offer training services and riding lessons. We have experienced trainers available to help with everything from basic groundwork to advanced competition preparation. Let us know if you’d like to schedule lessons or training sessions while your horse is boarded with us.
10. What happens if my horse gets sick or injured while boarding?
In the event that your horse falls ill or is injured, we have experienced staff who are trained in first aid and emergency care. We also have relationships with trusted veterinarians and farriers who can assist in providing medical care. We’ll contact you immediately if any issues arise, and we’ll work closely with you to ensure the best treatment for your horse.
11. Do you provide transportation for my horse?
We can help arrange transportation for your horse to and from our facility, either through trusted partners or by assisting you with the logistics. Please let us know in advance if you need transportation services, and we’ll ensure everything is taken care of smoothly.
12. What are the payment options for boarding?
We offer flexible payment options, including monthly payments, long-term contracts, or pay-as-you-go arrangements. Payments can be made via credit card, check, or direct bank transfer. We’ll provide all the details when you book your horse’s stay.
13. Can I make changes to my boarding package after booking?
Yes! If your horse’s needs change or if you’d like to upgrade or adjust their care plan during their stay, just let us know. We are happy to accommodate any necessary changes to ensure the best care for your horse.
14. Are there any additional fees?
Additional fees may apply for services not included in your chosen boarding package, such as extra grooming, specialized training, or veterinary services. We’ll always provide clear information about any additional fees upfront so there are no surprises.
15. How can I stay updated on my horse’s care?
We offer regular updates via email or phone, and some locations even provide detailed care logs for each horse. If you’d like to receive photos or updates during your horse’s stay, just let us know and we’ll be happy to keep you informed.
If you have more questions or would like to discuss specifics about your horse’s boarding needs, don’t hesitate to reach out to us! We’re here to help.